To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined. A Cookie is a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information. The Company, when mentioned as “Company,” “we,” “us,” or “our,” refers to Mana Mangoes, which is responsible for your information under this Return & Refund Policy. A Customer refers to the company, organization, or person that signs up to use the Mana Mangoes Service to manage relationships with consumers or service users. A Device refers to any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Mana Mangoes and use the services. The Service refers to the service provided by Mana Mangoes, as described in the relative terms (if available) and on this platform. The Website refers to our official site, which can be accessed via this URL: https://Manamangoes.com/. The term You refers to a person or entity that is registered with Mana Mangoes to use the Services.

Return & Refund Policy

Thank you for shopping at Mana Mangoes. We appreciate that you like to buy the products we build, and we want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products. As with any shopping experience, certain terms and conditions apply to transactions at Mana Mangoes. By placing an order or making a purchase at Mana Mangoes, you agree to the terms set forth in this policy. If there is something wrong with the product or service you purchased, or if you are not happy with it, you will not be eligible for a refund.

Refunds

At Mana Mangoes, we strive to serve our customers with the best products. Every single product is thoroughly inspected, checked for defects, and packaged with utmost care to ensure customer satisfaction. However, in some cases, we may not have the selected product(s) in stock or may face issues with inventory and quality checks. In such instances, we may have to cancel your order. You will be informed in advance to avoid any unnecessary concerns regarding your order. If you made a purchase using an online payment method (not Cash on Delivery), you will be refunded within five to seven working days once our team confirms your request.

We conduct thorough quality checks before processing any order. We take extreme care while packing products to ensure that they remain undamaged during transit. However, Mana Mangoes is not liable for damages caused to items during transportation. We do not allow returns on sold products, whether online or in retail outlets. We do not accept returned goods, as we believe that customers should receive only the best quality products. Refunds are not provided for any purchases made, whether online or in a retail store. We do not encourage exchanges of our products. We do not engage in reselling used products and discourage the same, as we cannot guarantee the best quality products for our customers.

For international orders, we do not support exchanges or returns. If you cancel your order before we process and dispatch it for shipping, a refund can be processed. Orders generally take one to two days to process before dispatch. Orders that are already in shipping cannot be returned, canceled, or refunded. If you face any issues, please contact our Support Team immediately.

Your Consent

By using our website or app, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes to Our Return & Refund Policy

If we update, amend, or make any changes to this document to accurately reflect our services and policies, those changes will be prominently posted here. Unless otherwise required by law, your continued use of the Service after these updates means that you agree to the revised Return & Refund Policy. If you do not agree with the changes, you have the option to delete your account.

Contact Us

If, for any reason, you are not completely satisfied with any product or service that we provide, please do not hesitate to contact us. We will be happy to discuss any concerns or issues you may have with our product.